Performance measurement for public services in academic and research libraries
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Performance measurement for public services in academic and research libraries by Mary J. Cronin

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Published by Office of Management Studies, Association of Research Libraries in Washington, D.C .
Written in English

Subjects:

  • Academic libraries -- Evaluation.,
  • Research libraries -- Evaluation.,
  • Libraries -- Evaluation -- Statistical methods.,
  • Public services (Libraries)

Book details:

Edition Notes

Statementby Mary J. Cronin.
SeriesOccasional paper / Office of Management Studies, Association of Research Libraries ;, no. 9, Occasional paper (Association of Research Libraries. Office of Management Studies) ;, no. 9.
Classifications
LC ClassificationsZ678.85 .C76 1985
The Physical Object
Pagination36 p. :
Number of Pages36
ID Numbers
Open LibraryOL2628536M
LC Control Number85198489

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Get this from a library! Performance measurement for public services in academic and research libraries. [Mary J Cronin]. The key message of this book is that performance measurement is a vital part of any systematic attempt to improve public services. The book reviews different perspectives and argues that the systems approach offers a good way of enabling performance measurement to capture the essential activity of any system.’Cited by: Performance measures for public libraries. [Chicago] Public Library Association, (OCoLC) Online version: De Prospo, Ernest R., Performance measures for public libraries. [Chicago] Public Library Association, (OCoLC) Document Type: Book: All Authors / Contributors. evaluation are Measuring Academic Library Performance: A Practical Approach, by Van House and others4, and Keys to Success: Performance Indicators for Public Libraries, a manual of performance measures and indicators developed by King Research Ltd.5 .

Aim of this literature review is to draw a picture of past and current research on performance measurement, as applies to digital library services and, at large, to the digital environment, thus. Considerable research attention has focused on the influence and impact of New Public Management (NPM) for management accounting practice. Performance measurement and reporting as a key aspect of management accounting and a central theme within NPM (Hood, , ) is the major focus of this chapter. methods. The perverse effects of performance measurement in the public sector can take different forms, but their knowledge is useful in building an optimal system for managing and measuring the performance. Key words: performance measurement, public sector, efficiency. 1. Outcome measures, developed by the Public Library Association, to an academic library context. Collecting consistent outcomes data will allow academic libraries to benchmark at the national and state level and will help ACRL better support its members and mission” (ACRL, ).

  – The purpose of this paper is to investigate measurement methods that are in use in various aspects of academic libraries in Oman., – The framework of the research was built to explore various steps of conceptualizing, collecting, analyzing data, and reporting results. Data gathered through in‐depth interviews with participants represented different management levels.   The library and information science (LIS) literature is replete with authors suggesting that the library move beyond inputs and instead focus on the performance measures associated with the academic library resources and services. As such, good performance measurement is a crucial component of improvement and planning, monitoring and control, comparison and benchmarking and also ensures democratic accountability. This book shows how the principles, uses and practice of performance measurement for public services differ from those in for-profit organisations, being based. : Measuring Academic Library Performance: A Practical Approach (): Van House, Nancy A., Weil, Beth, McClure, Charles R.: Books.